Shipping Policy
🚚 Shipping Policy
📦 Processing Time
After payment completion, we will ship within 1-3 business days (same-day shipping available for fastest delivery).
If you haven't received a shipping notification within 3 business days of payment, please contact us via WhatsApp.
💰 Shipping Fees
Free Shipping: orders of HK$250 or more (after discount)
Shipping Fee: HK$25 for orders under HK$250
Coverage: Hong Kong and Macau regions
🚛 Delivery Options
📱 Pickup Notification
You will receive a pickup code in the SF Express app when your package arrives at the pickup point.
Important: Please ensure your mobile phone number is correct.
🌍 International Shipping
We offer international shipping services with varying fees by region.
Exact shipping costs will be displayed at checkout.
Duties and taxes:
United States: The shipping fee shown for US orders includes postage from Hong Kong plus prepaid US import duties and customs clearance fees for that service. The recipient is generally not required to pay import duty to the local carrier or customs on delivery.
Additional charges may still apply if US Customs revalues the shipment, inspects it, or assesses remote-area, restricted-item, or documentation fees. US tariff rules may change. The service used at the time of shipment and the final assessment by US Customs prevail.
Other countries (including the EU): The shipping fee at checkout covers postage from Hong Kong only. It does not include import duties, VAT, customs clearance fees, postal handling charges, or any other taxes or fees charged in the destination country.
These charges are collected by the destination customs or postal service under local law and must be paid by the recipient on delivery. We cannot calculate, collect, or prepay them.
Please check your country’s import rules before ordering. Any delay, return, abandonment, or extra cost caused by unpaid duties or clearance fees is the customer’s responsibility.


